{"id":13217,"date":"2025-07-09T11:18:17","date_gmt":"2025-07-09T11:18:17","guid":{"rendered":"https:\/\/cnr.v2.mila.celaneo.com\/?page_id=13217"},"modified":"2026-01-30T08:53:13","modified_gmt":"2026-01-30T08:53:13","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/cnr.v2.mila.celaneo.com\/en\/conditions-generales-de-vente","title":{"rendered":"GENERAL TERMS AND CONDITIONS OF SALE"},"content":{"rendered":"<div class=\"wp-block-uagb-container banner uagb-block-348a0325 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-group is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-7772ce00 wp-block-group-is-layout-constrained\" style=\"margin-top:0px;margin-bottom:0px;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><!-- Pas une page WordPress -->\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-916d78d0 banner_title\"><h2 class=\"uagb-heading-text\"><strong><strong><strong>GENERAL TERMS AND CONDITIONS OF SALE<\/strong><\/strong><\/strong> <strong>DU SITE WWW.CNR.FR<\/strong><\/h2><\/div>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-c819267e14e620d5a4718f42da67703f\"><em>Ces CGV ont \u00e9t\u00e9 mises \u00e0 jour pour la derni\u00e8re fois le 1<sup>st<\/sup> f\u00e9vrier 2026<\/em><\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-30d993f3 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-1e8eb8ba\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-75d3a4cd\"><h3 class=\"uagb-heading-text\"><strong><strong><strong>Article 1 - Definitions&nbsp;<\/strong>:<\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-5cfadb9e\">\n<p style=\"margin-bottom:10px\"><strong>\u00ab\u00a0Subscription\u00a0\u00bb&nbsp;<\/strong>means the subscription, by the User, to a paid Service put online by the CNR.<\/p>\n\n\n\n<p style=\"margin-bottom:10px\"><strong>\u00ab\u00a0API\u00a0\u00bb&nbsp;<\/strong>designates an application programming interface giving access to a CNR index.<\/p>\n\n\n\n<p style=\"margin-bottom:10px\"><strong>\u00ab General terms and conditions of sale or GTCS \u00bb&nbsp;<\/strong>means the provisions herein governing access to the paid Services accessible on the Site.<\/p>\n\n\n\n<p style=\"margin-bottom:10px\"><strong>\u00ab\u00a0Product \u00bb&nbsp;<\/strong>means any paid-for paper publication ordered by the User and delivered to his\/her home address.<\/p>\n\n\n\n<p style=\"margin-bottom:10px\">&nbsp;\u00ab&nbsp;<strong>Site<\/strong>&nbsp;\u00bb  refers to the CNR website located at the URL \u00abwww.cnr.fr\u00bb, including all pages of said website.<\/p>\n\n\n\n<p style=\"margin-bottom:10px\">\u00ab&nbsp;<strong>Services<\/strong>&nbsp;<strong>paying<\/strong>&nbsp;\u00bb d\u00e9signe les services payants propos\u00e9s par le CNR sur son Site et d\u00e9finis \u00e0 l\u2019article 3.1.<\/p>\n\n\n\n<p style=\"margin-bottom:0px\"> \u00ab<strong>&nbsp;User<\/strong>&nbsp;\u00bb d\u00e9signe toute personne morale ou physique visitant le Site \u00ab www.cnr.fr \u00bb, ainsi que l&#8217;ensemble des pages dudit Site.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-4e8ccdf7 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-91f3c2a3\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-df205dda\"><h3 class=\"uagb-heading-text\"><strong><strong><strong>Article 2 \u2013 Object :<\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-591eb0c4\">\n<p>Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente ont pour objet de d\u00e9finir les modalit\u00e9s de vente des Services payants disponibles sur le Site que le CNR met \u00e0 disposition des Utilisateurs.<\/p>\n\n\n\n<p>The purchase of paid Services by the User automatically implies his full and unreserved acceptance of these GTC, as well as the GTU and the policy relating to personal data and cookies in force at the time of the User's order.<\/p>\n\n\n\n<p style=\"margin-bottom:0px\">The applicable GTC are those in force at the time of each purchase by the User on the Site. These GCS may be modified at any time by the CNR as necessary. Consequently, the User is invited to read the GTCS each time he makes a purchase.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-97c8eece alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-8454859b\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-7dac0271\"><h3 class=\"uagb-heading-text\"><strong><strong><strong><strong><strong>Article 3 \u2013 Description of Paid Services:&nbsp;<\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-55313a72\"><h4 class=\"uagb-heading-text\"><strong><strong><strong><strong>3.1 Annual subscription<\/strong><\/strong><\/strong><\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-a63057fe\">\n<p style=\"margin-bottom:10px\">Le CNR met \u00e0 disposition des Utilisateurs un abonnement annuel payant permettant d\u2019acc\u00e9der aux Services payants qui sont :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Des outils et des simulateurs avanc\u00e9s, ainsi que la possibilit\u00e9 d\u2019enregistrer les simulations effectu\u00e9es sur le Compte Utilisateur&nbsp;;<\/li>\n\n\n\n<li>A tool for comparing indices and time series;<\/li>\n\n\n\n<li>Des alertes imm\u00e9diates par courrier \u00e9lectronique ou par SMS sur les nouvelles parutions d\u2019indicateurs et d\u2019\u00e9tudes du CNR ;&nbsp;<\/li>\n\n\n\n<li>Graphical visualization of indicators published by the CNR;<\/li>\n\n\n\n<li>La possibilit\u00e9 de modifier la base 100 des indices disponibles sur le Site&nbsp;;<\/li>\n\n\n\n<li>Statistiques r\u00e9serv\u00e9es (par exemple \u00ab&nbsp;Prix CNR gazole cuve moyenne mensuelle&nbsp;\u00bb).<\/li>\n<\/ul>\n\n\n\n<p>Ces Services payants peuvent \u00e9voluer en contenu et en nombre. Ils sont consultables directement sur le site du CNR.<\/p>\n\n\n\n<p>In this respect, the User undertakes to comply with the legislation applicable to works protected by intellectual property rights and not to reproduce the digital file on any medium other than his or her personal computer.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-a97dd84d\"><h4 class=\"uagb-heading-text\"><strong><strong><strong><strong>3.2 Service API<\/strong><\/strong><\/strong><\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-fe3abe02\">\n<p>The CNR provides Users with a subscription to an API, enabling the software used by the User to automatically retrieve the data and information provided by the CNR, after the User has programmed his\/her software.<\/p>\n\n\n\n<p>The User may subscribe to one or more APIs.<\/p>\n\n\n\n<p>Warning: the CNR reserves the right to unilaterally interrupt the service in the event of an excessive number of requests.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-4eef4db8\"><h4 class=\"uagb-heading-text\"><strong><strong><strong><strong>3.3 Ordering Products<\/strong><\/strong><\/strong><\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-a699d975\">\n<p>Certain Paid Services consist of orders for Physical Products such as specific publications that do not fall within the scope of the annual subscription and are billable on a per-unit basis.&nbsp;<\/p>\n\n\n\n<p>These specific publications will be sent in hard copy to the postal address provided by the User.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-cb896965\"><h4 class=\"uagb-heading-text\"><strong><strong><strong><strong>3.4 Common provisions for subscriptions and orders<\/strong><\/strong><\/strong><\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-c710054b\">\n<p>Lorsque l\u2019Utilisateur souhaite souscrire un Abonnement annuel, un Service API ou commander des Produits sp\u00e9cifiques, il s\u00e9lectionne l\u2019Abonnement et\/ou le Produit consid\u00e9r\u00e9 en l\u2019ajoutant \u00e0 son panier.&nbsp;<\/p>\n\n\n\n<p>Once the Subscription and\/or Product has been added, the User may then check and modify, if desired, the contents of his\/her basket before confirming it.<\/p>\n\n\n\n<p>Once the basket has been confirmed, the User will be redirected to a summary page showing the Subscription and\/or Product added, the price of each item and the total price of the order.<\/p>\n\n\n\n<p>The summary page will also indicate the different delivery options, and the corresponding delivery charges, which the User must then select.<\/p>\n\n\n\n<p>After entering the delivery options, the User must select the payment method.<\/p>\n\n\n\n<p>Il devra renseigner ses coordonn\u00e9es bancaires et confirmer sa commande en cliquant sur le bouton \u00ab&nbsp;Valider \u00bb.<\/p>\n\n\n\n<p style=\"margin-bottom:0px\">Once the order has been confirmed, the User will be redirected to a page summarizing the order and will receive an e-mail confirming the order and the corresponding invoice.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-b5b857c2 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-becfb3b1\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-043683c0\"><h3 class=\"uagb-heading-text\"><strong><strong><strong><strong><strong>Article 4 - User account<\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-b890bb54\">\n<p>To access the paid Services offered by the CNR, the User must create a User account on the Site.<\/p>\n\n\n\n<p>L\u2019Utilisateur d\u00e9clare \u00eatre majeur et avoir la capacit\u00e9 juridique pour souscrire un Abonnement sur le Site ou, dans le cas o\u00f9 il intervient pour le compte d\u2019une personne morale, effectuer une commande pour son compte ou pour l\u2019entit\u00e9 qu\u2019il repr\u00e9sente. L\u2019Utilisateur devra confirmer sa majorit\u00e9 lors de la cr\u00e9ation de son Compte Utilisateur.<\/p>\n\n\n\n<p>Dans le cas o\u00f9 il ouvre un compte pour le compte d\u2019une personne morale, l\u2019Utilisateur s\u2019engage \u00e0 \u00eatre dument habilit\u00e9 \u00e0 souscrire les Services.<\/p>\n\n\n\n<p>To this end, it must provide the following information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>First name<\/li>\n\n\n\n<li>Civility<\/li>\n\n\n\n<li>E-mail address<\/li>\n\n\n\n<li>Phone<\/li>\n\n\n\n<li>Postal address<\/li>\n\n\n\n<li>Where applicable, if a company, the SIREN number and VAT number<\/li>\n<\/ul>\n\n\n\n<p>The User must then set up a login and password.<\/p>\n\n\n\n<p>The user is solely responsible for the use of his\/her password. It is the user's responsibility to take appropriate and necessary measures to protect his\/her data.&nbsp;<\/p>\n\n\n\n<p>If the User loses his\/her password, he\/she clicks on the \u201cForgotten password\u201d box and receives a new password by e-mail.&nbsp;<\/p>\n\n\n\n<p>The User undertakes to provide accurate, up-to-date and complete information.<\/p>\n\n\n\n<p>L\u2019Utilisateur pourra, \u00e0 tout moment, modifier les informations susmentionn\u00e9es en se rendant dans la rubrique&nbsp;\u00ab Modifier mes informations personnelles \u00bb<\/p>\n\n\n\n<p>At the time of payment, the User must confirm acceptance of these GTC and the Site's GTU.<\/p>\n\n\n\n<p style=\"margin-bottom:0px\">They will also need to enter their bank details.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-e6c1a9bd alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-52eb8459\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-9610c0ce\"><h3 class=\"uagb-heading-text\"><strong><strong><strong><strong><strong>Article 5 - Prices<\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-dc9b8eca\">\n<p>Les prix des Services payants sont ceux en vigueur au jour de la souscription d\u2019un Abonnement ou de la commande d\u2019un Produit. Ils sont indiqu\u00e9s sur le Site en euros hors taxes et toutes taxes comprises.<\/p>\n\n\n\n<p>The prices displayed do not include, where applicable, shipping costs, which are indicated at the time a Product is ordered.&nbsp;<\/p>\n\n\n\n<p>The price of the paid annual subscription is applicable to the User on an annual basis.<\/p>\n\n\n\n<p>Le prix du Service API est factur\u00e9 de fa\u00e7on mensuelle. L\u2019Utilisateur a la possibilit\u00e9 de s\u2019abonner \u00e0 un ou plusieurs indices du CNR. Le montant qui lui sera factur\u00e9 sera fonction du nombre d\u2019indices auquel l\u2019Utilisateur sera abonn\u00e9.<\/p>\n\n\n\n<p>The price of the Products will be paid separately and on a lump-sum basis. The price will vary according to the volume and technical nature of the proposed publication.<\/p>\n\n\n\n<p style=\"margin-bottom:0px\">Les paiements s\u2019effectuent par avance, \u00e0 terme \u00e0 \u00e9choir, lors de la souscription de l\u2019Abonnement concern\u00e9 puis \u00e0 chaque mois ou ann\u00e9e, par pr\u00e9l\u00e8vement automatique pour les Abonnements mensuels et annuels, jusqu\u2019\u00e0 r\u00e9siliation de l\u2019Abonnement par l\u2019Utilisateur ou le CNR.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-348b4094 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-79ba2e3d\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-e5681af0\"><h3 class=\"uagb-heading-text\"><strong><strong><strong><strong><strong><strong>Article 6 - Terms of payment<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-924a7ba0\"><h4 class=\"uagb-heading-text\"><strong><strong><strong><strong>6.1 Regulations<\/strong><\/strong><\/strong><\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-cefdbf1b\">\n<p style=\"margin-bottom:10px\">Le r\u00e8glement des commandes s&#8217;effectue par carte bancaire.<\/p>\n\n\n\n<p>Les cartes accept\u00e9es sont les suivantes&nbsp;: Carte bleue, Visa, Mastercard.<\/p>\n\n\n\n<p>Le CNR utilise la solution de paiement en ligne de Stripe. Il convient de se r\u00e9f\u00e9rer aux conditions d\u2019utilisation de Stripe et \u00e0 sa politique de confidentialit\u00e9 (qui peut \u00eatre modifi\u00e9e r\u00e9guli\u00e8rement) accessible sur le lien suivant&nbsp;: <a href=\"https:\/\/stripe.com\/fr\/legal\">https:\/\/stripe.com\/fr\/legal<\/a><\/p>\n\n\n\n<p>L\u2019Utilisateur sera redirig\u00e9 sur l\u2019interface s\u00e9curis\u00e9e de&nbsp;Stripe.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-fc4dcaf6\"><h4 class=\"uagb-heading-text\"><strong><strong><strong><strong>6.2 Invoicing<\/strong><\/strong><\/strong><\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-af1f44f4\">\n<p>The invoice will be sent to the User by e-mail.<\/p>\n\n\n\n<p>Les factures sont \u00e9mises \u00e0 r\u00e9ception du paiement correspondant \u00e0 la commande de Produits et \u00e0 la souscription d\u2019un Abonnement annuel payant ou d\u2019une API. <\/p>\n\n\n\n<p>Invoices are issued on 1<sup>st<\/sup> de chaque mois s\u2019agissant de la souscription du Service API pr\u00e9lev\u00e9 mensuellement et au jour anniversaire de la souscription pour les abonnements annuels.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-a45d9d0b\"><h4 class=\"uagb-heading-text\"><strong><strong><strong><strong>6.3 Late payment<\/strong><\/strong><\/strong><\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-c3a79f60\">\n<p>En cas de retard sup\u00e9rieur \u00e0 15 jours dans le paiement d&#8217;une facture, le CNR se r\u00e9serve la facult\u00e9 de suspendre la fourniture des Services payants jusqu&#8217;\u00e0 r\u00e9gularisation. Dans l\u2019hypoth\u00e8se o\u00f9 la facture n\u2019aurait toujours pas \u00e9t\u00e9 r\u00e9gl\u00e9e \u00e0 l\u2019issue d\u2019un nouveau d\u00e9lai de 15 jours, le CNR pourra, par tous moyens, r\u00e9silier l\u2019acc\u00e8s aux Services payants concern\u00e9s de plein droit et sans indemnit\u00e9 pour l\u2019Utilisateur.<\/p>\n\n\n\n<p>Any delay in payment will give rise, without prior formal notice, to the application of late payment penalties at the rate of three times the legal interest rate, calculated per day of delay.<\/p>\n\n\n\n<p>In accordance with Article L.441-6 of the French Commercial Code, any delay in payment will also entitle the CNR to charge the User a flat-rate penalty of forty (40) \u20ac per invoice affected by the aforementioned delay in payment.<\/p>\n\n\n\n<p style=\"margin-bottom:0px\">Notwithstanding the provisions of Article 1253 of the French Civil Code, it is expressly agreed that in the event that several invoices are due and the User makes a partial payment, the CNR will be free to charge said payment as it sees fit.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-5da0a9e8 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-e584ae63\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-068e2906\"><h3 class=\"uagb-heading-text\"><strong><strong><strong><strong><strong><strong>Article 7 - Duration<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-fe7fbf56\">\n<p>La dur\u00e9e de l\u2019Abonnement annuel est d\u2019un an \u00e0 compter de la souscription par l\u2019Utilisateur.<\/p>\n\n\n\n<p>Au-del\u00e0 de cette p\u00e9riode d\u2019un an, l\u2019Abonnement annuel se renouvellera par tacite reconduction pour des p\u00e9riodes successives de 1 (un) an sauf d\u00e9nonciation par l\u2019Utilisateur, en d\u00e9cochant l\u2019option de renouvellement automatique sur le Compte Utilisateur, au moins 30 jours avant la fin de la p\u00e9riode contractuelle en cours.<\/p>\n\n\n\n<p>Si la carte bancaire enregistr\u00e9e pour le paiement de l\u2019Abonnement annuel arrive \u00e0 expiration, le CNR en informera l\u2019Utilisateur par courrier \u00e9lectronique afin qu\u2019il renseigne un nouvelle carte bancaire valide.<\/p>\n\n\n\n<p>En l\u2019absence de coordonn\u00e9es bancaires valides dans les 20 jours suivant l\u2019expiration de l\u2019abonnement, le CNR se r\u00e9serve le droit d\u2019interrompre le service.<\/p>\n\n\n\n<p>La dur\u00e9e du service API est d\u2019un mois \u00e0 compter de la souscription par l\u2019Utilisateur.<\/p>\n\n\n\n<p style=\"margin-bottom:0px\">Hormis les cas de r\u00e9siliation par l\u2019Utilisateur, l\u2019Abonnement annuel et le service API sont reconduits tacitement pour une dur\u00e9e identique.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-ccafa198 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-36c1701d\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-28d7ff4c\"><h3 class=\"uagb-heading-text\"><strong><strong><strong><strong><strong><strong>Article 8 - Delivery<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-73d496d9\">\n<p>The User's Product order will be delivered, by post, to the delivery address provided in the User's personal information.<\/p>\n\n\n\n<p style=\"margin-bottom:0px\">Les d\u00e9lais renseign\u00e9s sont indicatifs et le CNR d\u00e9cline toute responsabilit\u00e9 en cas de d\u00e9faut et\/ou de retard d\u2019acheminement imputable au service postal.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-3cdf0cde alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-53840de0\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-f27d33aa\"><h3 class=\"uagb-heading-text\"><strong><strong><strong><strong><strong><strong><strong>Article 9 - Right of withdrawal<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-db9a4872\"><h4 class=\"uagb-heading-text\"><strong><strong><strong><strong>9.1 Droit de r\u00e9tractation<\/strong><\/strong><\/strong><\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-70dcc642\">\n<p>In accordance with article L221-28 of the French Consumer Code, the User acknowledges and accepts that he\/she has no right of withdrawal for the subscription of an Annual Subscription or an API Subscription, the provision of the Service commencing on the day of said subscription subject to full payment.<\/p>\n\n\n\n<p>S\u2019agissant des commandes de Produits, et conform\u00e9ment \u00e0 l\u2019article L221-18 du Code de la consommation, l\u2019Utilisateur dispose d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception de sa commande pour se r\u00e9tracter de sa commande, sans avoir \u00e0 fournir un quelconque motif.<\/p>\n\n\n\n<p>The User must inform the CNR by returning the product in question to the CNR together with a returns form which can be downloaded from the \u201cMy Orders\u201d section of the User account.<\/p>\n\n\n\n<p>L\u2019Utilisateur devra retourner la commande dans un d\u00e9lai de 14 jours suivant la communication de sa d\u00e9cision de se r\u00e9tracter. Il prendra \u00e0 sa charge les frais de retour. Aucune demande de remboursement, ni aucun retour, ne sera pris en consid\u00e9ration apr\u00e8s l\u2019expiration de ce d\u00e9lai.<\/p>\n\n\n\n<p style=\"margin-bottom:0px\">CNR will refund the User as soon as possible. <\/p>\n\n\n\n<p style=\"margin-bottom:0px\">The CNR will use the same means of payment as that used by the User at the time of ordering.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-d8bacae9\"><h4 class=\"uagb-heading-text\"><strong><strong><strong><strong>9.2 Garanties<\/strong><\/strong><\/strong><\/strong><\/h4><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><em>1) Absence de fourniture du Produit<\/em><\/p>\n\n\n\n<p>Si le CNR manque \u00e0 son obligation de livrer le Produit command\u00e9 dans les d\u00e9lais indiqu\u00e9s, l\u2019Utilisateur peut annuler la Commande conform\u00e9ment l\u2019article L216-6 du Code de la consommation.&nbsp; <\/p>\n\n\n\n<p>Les sommes vers\u00e9es par l\u2019Utilisateur lui seront alors rembours\u00e9es au plus tard dans les quatorze (14) jours si les Produits command\u00e9s ne lui ont pas \u00e9t\u00e9 livr\u00e9s.<\/p>\n\n\n\n<p><em>2) Garantie l\u00e9gale de conformit\u00e9 et garantie l\u00e9gale des vices cach\u00e9s<\/em><\/p>\n\n\n\n<p>L\u2019Utilisateur est tenu de v\u00e9rifier l&#8217;\u00e9tat des Produits au moment de la livraison.&nbsp; L\u2019Utilisateur b\u00e9n\u00e9ficie de la garantie l\u00e9gale de conformit\u00e9 et de la garantie l\u00e9gale des vices cach\u00e9s dont les conditions sont pr\u00e9vues par le Code de la consommation et le Code civil&nbsp;:<\/p>\n\n\n\n<div class=\"wp-block-group has-border-color has-palette-color-3-border-color has-palette-color-5-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-width:2px\">\n<p>Le consommateur dispose d&#8217;un d\u00e9lai de deux ans \u00e0 compter de la d\u00e9livrance du bien pour obtenir la mise en \u0153uvre de la garantie l\u00e9gale de conformit\u00e9 en cas d&#8217;apparition d&#8217;un d\u00e9faut de conformit\u00e9. Durant ce d\u00e9lai, le consommateur n&#8217;est tenu d&#8217;\u00e9tablir que l&#8217;existence du d\u00e9faut de conformit\u00e9 et non la date d&#8217;apparition de celui-ci.<\/p>\n\n\n\n<p>Lorsque le contrat de vente du bien pr\u00e9voit la fourniture d&#8217;un contenu num\u00e9rique ou d&#8217;un service num\u00e9rique de mani\u00e8re continue pendant une dur\u00e9e sup\u00e9rieure \u00e0 deux ans, la garantie l\u00e9gale est applicable \u00e0 ce contenu num\u00e9rique ou ce service num\u00e9rique tout au long de la p\u00e9riode de fourniture pr\u00e9vue. Durant ce d\u00e9lai, le consommateur n&#8217;est tenu d&#8217;\u00e9tablir que l&#8217;existence du d\u00e9faut de conformit\u00e9 affectant le contenu num\u00e9rique ou le service num\u00e9rique et non la date d&#8217;apparition de celui-ci.<\/p>\n\n\n\n<p><br>La garantie l\u00e9gale de conformit\u00e9 emporte obligation pour le professionnel, le cas \u00e9ch\u00e9ant, de fournir toutes les mises \u00e0 jour n\u00e9cessaires au maintien de la conformit\u00e9 du bien.<br><br>La garantie l\u00e9gale de conformit\u00e9 donne au consommateur droit \u00e0 la r\u00e9paration ou au remplacement du bien dans un d\u00e9lai de trente jours suivant sa demande, sans frais et sans inconv\u00e9nient majeur pour lui.<\/p>\n\n\n\n<p><br>Si le bien est r\u00e9par\u00e9 dans le cadre de la garantie l\u00e9gale de conformit\u00e9, le consommateur b\u00e9n\u00e9ficie d&#8217;une extension de six mois de la garantie initiale.<\/p>\n\n\n\n<p><br>Si le consommateur demande la r\u00e9paration du bien, mais que le vendeur impose le remplacement, la garantie l\u00e9gale de conformit\u00e9 est renouvel\u00e9e pour une p\u00e9riode de deux ans \u00e0 compter de la date de remplacement du bien.<\/p>\n\n\n\n<p><br>Le consommateur peut obtenir une r\u00e9duction du prix d&#8217;achat en conservant le bien ou mettre fin au contrat en se faisant rembourser int\u00e9gralement contre restitution du bien, si :<\/p>\n\n\n\n<p><br>1\u00b0 Le professionnel refuse de r\u00e9parer ou de remplacer le bien ;<\/p>\n\n\n\n<p><br>2\u00b0 La r\u00e9paration ou le remplacement du bien intervient apr\u00e8s un d\u00e9lai de trente jours ;<\/p>\n\n\n\n<p><br>3\u00b0 La r\u00e9paration ou le remplacement du bien occasionne un inconv\u00e9nient majeur pour le consommateur, notamment lorsque le consommateur supporte d\u00e9finitivement les frais de reprise ou d&#8217;enl\u00e8vement du bien non conforme, ou s&#8217;il supporte les frais d&#8217;installation du bien r\u00e9par\u00e9 ou de remplacement ;<\/p>\n\n\n\n<p><br>4\u00b0 La non-conformit\u00e9 du bien persiste en d\u00e9pit de la tentative de mise en conformit\u00e9 du vendeur rest\u00e9e infructueuse.<\/p>\n\n\n\n<p><br>Le consommateur a \u00e9galement droit \u00e0 une r\u00e9duction du prix du bien ou \u00e0 la r\u00e9solution du contrat lorsque le d\u00e9faut de conformit\u00e9 est si grave qu&#8217;il justifie que la r\u00e9duction du prix ou la r\u00e9solution du contrat soit imm\u00e9diate. Le consommateur n&#8217;est alors pas tenu de demander la r\u00e9paration ou le remplacement du bien au pr\u00e9alable.<\/p>\n\n\n\n<p><br>Le consommateur n&#8217;a pas droit \u00e0 la r\u00e9solution de la vente si le d\u00e9faut de conformit\u00e9 est mineur.<br><br>Toute p\u00e9riode d&#8217;immobilisation du bien en vue de sa r\u00e9paration ou de son remplacement suspend la garantie qui restait \u00e0 courir jusqu&#8217;\u00e0 la d\u00e9livrance du bien remis en \u00e9tat.<br><br>Les droits mentionn\u00e9s ci-dessus r\u00e9sultent de l&#8217;application des articles <a href=\"https:\/\/www.legifrance.gouv.fr\/affichCodeArticle.do?cidTexte=LEGITEXT000006069565&amp;idArticle=LEGIARTI000032221265&amp;dateTexte=&amp;categorieLien=cid\">L. 217-1<\/a> \u00e0 L. 217-32 du code de la consommation.<\/p>\n\n\n\n<p>Le vendeur qui fait obstacle de mauvaise foi \u00e0 la mise en \u0153uvre de la garantie l\u00e9gale de conformit\u00e9 encourt une amende civile d&#8217;un montant maximal de 300 000 euros, qui peut \u00eatre port\u00e9 jusqu&#8217;\u00e0 10% du chiffre d&#8217;affaires moyen annuel (article L. 241-5 du code de la consommation).<br><br>Le consommateur b\u00e9n\u00e9ficie \u00e9galement de la garantie l\u00e9gale des vices cach\u00e9s en application des <a href=\"https:\/\/www.legifrance.gouv.fr\/affichCodeArticle.do?cidTexte=LEGITEXT000006070721&amp;idArticle=LEGIARTI000006441924&amp;dateTexte=&amp;categorieLien=cid\">articles 1641 \u00e0 1649 du code civil<\/a>, pendant une dur\u00e9e de deux ans \u00e0 compter de la d\u00e9couverte du d\u00e9faut. Cette garantie donne droit \u00e0 une r\u00e9duction de prix si le bien est conserv\u00e9 ou \u00e0 un remboursement int\u00e9gral contre restitution du bien.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-c935df2d alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-19ce5c13\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-0d2c4d5c\"><h3 class=\"uagb-heading-text\"><strong><strong><strong><strong><strong><strong><strong><strong><strong>Article 10 - Availability&nbsp;<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-4e6e5695\">\n<p>In the event that the product ordered is no longer available after the order has been placed, the User will be informed by e-mail. The User's order will be automatically cancelled and, if the User has paid for the order, it will be reimbursed. <\/p>\n\n\n\n<p>For the refund, CNR will use the same payment method as the one used by the User at the time of his order.<\/p>\n\n\n\n<p style=\"margin-bottom:0px\"><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-2fe340b1 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-bc824b91\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-251aa11d\"><h3 class=\"uagb-heading-text\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Article 11 - Intellectual property :<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-792ab4c9\">\n<p>The Site is an indissociable whole. The information contained therein is reserved for exclusively personal use and may not be reproduced, in whole or in part, or communicated to third parties for any reason whatsoever.<\/p>\n\n\n\n<p>The CNR is the exclusive owner of all intellectual property rights relating to the content (such as texts, graphic charter, visuals, sounds, images, photographs, domain name, logo(s)) appearing on the pages of the Site or has been granted licenses as such.<\/p>\n\n\n\n<p>Likewise, it is the exclusive owner of the structure of the Site.<\/p>\n\n\n\n<p>Toute reproduction, repr\u00e9sentation, diffusion ou exploitation, de quelque nature qu\u2019elle soit, en tout ou partie du contenu de ce site et sur quelque support ou par tout proc\u00e9d\u00e9 que ce soit, \u00e0 des fins autres que personnelles, est interdite sans l\u2019accord pr\u00e9alable \u00e9crit du CNR.<\/p>\n\n\n\n<p style=\"margin-bottom:0px\">Failure to comply with this prohibition constitutes, in particular, an infringement within the meaning of Articles L.335-2 et seq. of the Intellectual Property Code, which may result in civil and criminal liability for the infringer.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-f0d9f69d alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-6385d164\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-148a3910\"><h3 class=\"uagb-heading-text\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Article 12 - Limitation of liability :<\/strong>&nbsp;<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-0ef17982\">\n<p>Les informations contenues dans le Site sont donn\u00e9es \u00e0 titre purement informatif et les Services payants ainsi que le Site sont fournis en l\u2019\u00e9tat. \u00c0 ce titre, ils ne peuvent engager la responsabilit\u00e9 du CNR qui ne donne aucune garantie, explicite ou implicite, et n&#8217;assume aucune responsabilit\u00e9 relative \u00e0 l&#8217;utilisation de ces informations, des Services payants ou du Site.<\/p>\n\n\n\n<p>The User acknowledges that the CNR cannot be held liable for any direct or indirect damage, including material damage, immaterial damage, loss of data or programmes, or financial loss resulting from access to, inability to access, or use of the Website or any websites linked to it, or from the interruption, suspension, modification, or discontinuation of the Website or any of its elements.<\/p>\n\n\n\n<p>Furthermore, CNR shall not be held liable in the event of inaccessibility of the Site, particularly during maintenance or in the event of force majeure.<\/p>\n\n\n\n<p>In any event, if CNR's liability hereunder is recognized by a final decision of a competent court, the compensation that may be claimed from CNR shall be expressly limited to the amount of the sums received from the User by CNR under the Paid Services for the twelve (12) month period in progress at the time of the occurrence of the damage.<\/p>\n\n\n\n<p>It is expressly agreed between the parties, and accepted by the User, that the stipulations of the present clause will continue to apply even in the event of termination of the present contract by a final court decision.<\/p>\n\n\n\n<p>These provisions establish an allocation of risk between the NRC and the User and the price of the Paid Services reflects this allocation as well as the limitation of liability described herein.<\/p>\n\n\n\n<p>In addition, CNR does not guarantee the completeness, timeliness or relevance of the information provided on the Site.<\/p>\n\n\n\n<p>The User is advised that the CNR will provide any information enabling or facilitating the identification of any person guilty of an offence against the law or an infringement of the rights of the CNR or a third party at the request of an authority or court, such as IP addresses and connection times.<\/p>\n\n\n\n<p>In the event that the CNR is held liable in a court of law due to a User's failure to comply with its obligations, the CNR may call upon the User as guarantor.<\/p>\n\n\n\n<p style=\"margin-bottom:0px\">L&#8217;Utilisateur reconna\u00eet qu&#8217;il est seul responsable de l&#8217;utilisation du Site, des informations et des Services payants accessibles via le Site.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-c7fa5042 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-48782c9f\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-9e804c71\"><h3 class=\"uagb-heading-text\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Article 13 - Modification of general conditions and tariffs<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-8d724d53\">\n<p>The CNR may modify these general terms and conditions of sale and the prices of its fee-based Services at any time by informing the User by e-mail at least one month before the effective date of such modifications.<\/p>\n\n\n\n<p style=\"margin-bottom:0px\">If the User refuses to accept this modification, he\/she may terminate his\/her account and\/or subscriptions at no cost, with effect from the next subscription expiry date. Failing this, the new general terms and conditions of sale will automatically come into force.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-ea6038ec alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-a62894d2\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-44176495\"><h3 class=\"uagb-heading-text\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Article 14 - Termination<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-58a9d6ce\">\n<p>Chacune des parties a la possibilit\u00e9 de r\u00e9silier l\u2019Abonnement annuel ou le service API \u00e0 l\u2019issue de chaque p\u00e9riode contractuelle en cours pour le service consid\u00e9r\u00e9, dans un d\u00e9lai d\u2019au moins 30 jours avant la date de renouvellement.<\/p>\n\n\n\n<p>To do so, the User must log in to his user account on the Site and cancel his subscription using the function provided for this purpose.<\/p>\n\n\n\n<p style=\"margin-bottom:0px\">In the event of termination by the CNR, the User will be notified by e-mail and\/or post at the CNR's discretion.<\/p>\n\n\n\n<p style=\"margin-bottom:0px\"> Termination does not entail any refund of the price paid by the User.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-8d206893 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-4f02f2fb\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-e456bbfd\"><h3 class=\"uagb-heading-text\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Article 15 - Suspension or termination by the CNR<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-acea9f15\">\n<p style=\"margin-bottom:0px\">The CNR reserves the right to suspend a User's access to the Paid Services and\/or terminate the User's subscription to the Services without notice or compensation in the event of non-compliance by the User with these GTC and the GCU, in particular in the event of non-payment.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-5a7ad301 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-fcbf74e7\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-1f660c74\"><h3 class=\"uagb-heading-text\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Article 16 - Force majeure<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-193e2451\">\n<p>Neither party may be held liable for any breach of its obligations under the Contract, if such breach results from a government decision, including any withdrawal or suspension of authorizations of any kind, from a total or partial strike, whether internal or external to the company, a fire, a natural disaster, a state of war, a total or partial interruption or blockage of the telecommunications or electricity networks, an act of computer hacking or, more generally, any other event of force majeure presenting the characteristics defined by jurisprudence.<\/p>\n\n\n\n<p>The Party noting the event must immediately inform the other Party of its inability to perform.<\/p>\n\n\n\n<p style=\"margin-bottom:0px\">Suspension of obligations or delay shall not under any circumstances give rise to liability for non-performance of the obligation in question, nor lead to the payment of damages or penalties for delay.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-52f715d0 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-7d0d5ee5\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-8754a167\"><h3 class=\"uagb-heading-text\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Article 17 - Nullity - Invalidity<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-a9cefaed\">\n<p style=\"margin-bottom:0px\">Si une ou plusieurs dispositions dans les pr\u00e9sentes CGV devaient s&#8217;av\u00e9rer invalides ou inopposable pour quelque cause que ce soit, les autres dispositions demeureront pleinement applicables et conserveront leurs effets.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-b360ed85 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-f58637db\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-a44cde68\"><h3 class=\"uagb-heading-text\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Article 18 - Applicable law<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-9d5fd3b9\">\n<p>Both this Website and its paid Services, as well as the terms and conditions governing their use, are governed by French law, regardless of the place of use.<\/p>\n\n\n\n<p style=\"margin-bottom:0px\">If any provision of these GCS is found by any authority or jurisdiction to be invalid or unenforceable, it shall be deemed unwritten and shall not invalidate the remaining provisions, which shall remain in full force and effect.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-d0de6501 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-2a852855\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-cd44e947\"><h3 class=\"uagb-heading-text\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Article 19 - Jurisdiction&nbsp;<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3><\/div>\n\n\n\n<div class=\"wp-block-uagb-container d-block f-manjary uagb-block-9e8a9633\">\n<p style=\"margin-bottom:0px\">Any dispute resulting from the use of this Site and the paid Services it offers or from the distribution of the information it contains will be under the exclusive jurisdiction of the Courts of Paris applying French Law.<\/p>\n\n\n\n<p>En cas de litige relatif \u00e0 l\u2019interpr\u00e9tation ou l\u2019ex\u00e9cution des CGV, le CNR et l\u2019Utilisateur s\u2019efforceront de trouver une solution amiable.<\/p>\n\n\n\n<p>Conform\u00e9ment aux articles L612-1 et suivants du Code de la consommation, tout Utilisateur a le droit de recourir gratuitement \u00e0 un m\u00e9diateur de la consommation en vue de la r\u00e9solution amiable du litige qui l&#8217;oppose au CNR.<\/p>\n\n\n\n<p style=\"margin-bottom:0px\">A cet effet, le CNR garantit \u00e0 l\u2019Utilisateur le recours effectif \u00e0 un dispositif de m\u00e9diation de la consommation. L\u2019Utilisateur peut saisir le m\u00e9diateur de la consommation CM2C par courrier postale \u00e0 l\u2019adresse suivante&nbsp;:<\/p>\n\n\n\n<p style=\"margin-bottom:0px\">              Centre de m\u00e9diation de la consommation de conciliateurs de justice CM2C<br>              49 Rue de Ponthieu<br>              75008 Paris<\/p>\n\n\n\n<p>Conform\u00e9ment \u00e0 l\u2019article 14 du r\u00e8glement n\u00b0524\/2013 du Parlement europ\u00e9en et du Conseil du 21 mai 2013, relatif au r\u00e8glement en ligne des litiges de consommation, l\u2019Utilisateur peut \u00e9galement d\u00e9poser une demande de m\u00e9diation sur la plateforme europ\u00e9enne de r\u00e8glement en ligne des litiges de consommation.&nbsp; Cette plateforme est accessible \u00e0 l&#8217;adresse suivante : <a href=\"http:\/\/ec.europa.eu\/consumers\/odr.%20%20%20%20\">http:\/\/ec.europa.eu\/consumers\/odr.&nbsp;&nbsp;&nbsp;<\/a><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>CONDITIONS GENERALES DE VENTE DU SITE WWW.CNR.FR Ces CGV ont \u00e9t\u00e9 mises \u00e0 jour pour la derni\u00e8re fois le 1er f\u00e9vrier 2026 Article 1 \u2013 D\u00e9finitions&nbsp;: \u00ab&nbsp;Abonnement&nbsp;\u00bb&nbsp;d\u00e9signe l\u2019adh\u00e9sion, par l\u2019Utilisateur, \u00e0 un Service payant mis en ligne par le CNR. \u00ab&nbsp;API&nbsp;\u00bb&nbsp;d\u00e9signe une interface de programmation d\u2019application donnant acc\u00e8s \u00e0 un indice du CNR. \u00ab Conditions [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-13217","page","type-page","status-publish","hentry"],"blocksy_meta":{"has_hero_section":"disabled","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6},"hero_elements":[{"id":"custom_title","enabled":true,"heading_tag":"h1","title":"Home","__id":"44nu4hANnTiWbFXt1eVG1"},{"id":"custom_description","enabled":true,"description_visibility":{"desktop":true,"tablet":true,"mobile":false},"__id":"Xekds5U2E-UK-P0xybQes"},{"id":"custom_meta","enabled":false,"meta_elements":[{"id":"author","enabled":true,"label":"By","has_author_avatar":"yes","avatar_size":25},{"id":"post_date","enabled":true,"label":"On","date_format_source":"default","date_format":"M j, Y"},{"id":"updated_date","enabled":false,"label":"On","date_format_source":"default","date_format":"M j, Y"},{"id":"categories","enabled":false,"label":"In","style":"simple"},{"id":"comments","enabled":true}],"page_meta_elements":{"joined":true,"articles_count":true,"comments":true},"__id":"3q2G7FZea3MMyX9WtZ81C"},{"id":"breadcrumbs","enabled":false,"__id":"74weIEuaCIg92VUsHyhBE"}],"hero_margin":"0px","hero_alignment1":"left"},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"celaneo","author_link":"https:\/\/cnr.v2.mila.celaneo.com\/en\/archives\/author\/celaneo"},"uagb_comment_info":0,"uagb_excerpt":"CONDITIONS GENERALES DE VENTE DU SITE WWW.CNR.FR Ces CGV ont \u00e9t\u00e9 mises \u00e0 jour pour la derni\u00e8re fois le 1er f\u00e9vrier 2026 Article 1 \u2013 D\u00e9finitions&nbsp;: \u00ab&nbsp;Abonnement&nbsp;\u00bb&nbsp;d\u00e9signe l\u2019adh\u00e9sion, par l\u2019Utilisateur, \u00e0 un Service payant mis en ligne par le CNR. \u00ab&nbsp;API&nbsp;\u00bb&nbsp;d\u00e9signe une interface de programmation d\u2019application donnant acc\u00e8s \u00e0 un indice du CNR. \u00ab Conditions&hellip;","_links":{"self":[{"href":"https:\/\/cnr.v2.mila.celaneo.com\/en\/wp-json\/wp\/v2\/pages\/13217","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cnr.v2.mila.celaneo.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cnr.v2.mila.celaneo.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cnr.v2.mila.celaneo.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cnr.v2.mila.celaneo.com\/en\/wp-json\/wp\/v2\/comments?post=13217"}],"version-history":[{"count":18,"href":"https:\/\/cnr.v2.mila.celaneo.com\/en\/wp-json\/wp\/v2\/pages\/13217\/revisions"}],"predecessor-version":[{"id":23490,"href":"https:\/\/cnr.v2.mila.celaneo.com\/en\/wp-json\/wp\/v2\/pages\/13217\/revisions\/23490"}],"wp:attachment":[{"href":"https:\/\/cnr.v2.mila.celaneo.com\/en\/wp-json\/wp\/v2\/media?parent=13217"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}